5

Excellant service from initial phone call to paying for service. Tanner the shop advisor told me all of the possible recomendations/repairs/improvements for my Sprinter Van without being pushy. He gave me information and let me decide what was needed. I highly recomend this company.

Steve, thank you for the recommendation. We're glad Tanner and Jaxson made your Sprinter's maintenance visit a great experience. We believe the best approach is to provide clear information and honest recommendations, then let our customers decide what makes the most sense for them. We appreciate your trust and look forward to helping keep your Sprinter in top shape.

- The Shop Automotive LLC
5

This is the first time I've used The Shop Automotive in Boulder on my 2004 GX470. Presented them with 2 very difficult issues: and airbag sensor light that only came on intermittently and a blinking tire sensor light. Through some thoughtful research and diagnostics they were able to resolve both issues. Every car starts out with a full diagnostic/safety review. From that free review you get a clearly defined list of issues and recommendations with associated costs. The costs they quoted are the cost I paid, even though I think the final diagnostics and repair took them much longer than they expected. Very impressive, will be using them going forward. I worked with Tanner.

John, thank you for the fantastic review. It was a pleasure helping you keep your GX470 on the road. Tracking down intermittent problems can be challenging, especially after they've been misdiagnosed elsewhere, so we're glad Tanner, Breck, and the team were able to get to the root of both issues. We appreciate your trust and look forward to helping you get many more miles out of that Lexus.

- The Shop Automotive LLC
5

The Shop is one of the best garages I have ever taken my vehicle to. Every issue is well documented and explained. They seem to know that pushing unnecessary repairs leads to less business in the future and instead do their best to build a basis of trust and credibility. They helped to lay out the Pros and Cons of which repair might be worthwhile to complete now vs pushing out to a future date. Tanner and Jason have been the two people who helped me at the front desk over my few visits and both of these guys deserve a raise! Kudos to them and the mechanics wrenching on the cars. Don't change a thing.

Bryan, thank you for such a thoughtful review. We're glad you appreciated the time Tanner, Jason, Breck, and the team spent helping you prioritize repairs and plan for the future. Sometimes the best recommendation isn't to fix everything at once, but to help you make the right investment for your situation. We truly appreciate your trust and look forward to helping however we can down the road.

- The Shop Automotive LLC
5

Tanner and crew quickly and with ease inspected a van for me and provided a lucid and helpful report. They worked seamlessly with the van owner’s agent to get the van in and out quickly. The process couldn’t have been better.

Toni, thank you for the thoughtful review. We're glad Tanner, Breck, and the team made the process smooth from start to finish and kept everything moving efficiently. Clear communication and thorough explanations are important to us, and we're happy to hear that stood out during your visit. We appreciate your trust and look forward to helping with your Sprinter for many miles to come.

- The Shop Automotive LLC
5

Totally worth it

Totally anytime!

- The Shop Automotive LLC
5

Wonderful experience! They fit me in last minute and then carefully explained everything. Great service

Julia, thank you for the wonderful review. We're glad we could fit you in on short notice and provide a thorough pre purchase inspection on the Odyssey. Taking the time to answer questions and explain what we find is an important part of helping our customers make informed decisions. We appreciate your trust and hope to see you again.

- The Shop Automotive LLC
5

I love The Shop! Recently took my Tundra in for a few minor repairs and was very impressed with the attention to customer service. Tanner was very hands on with the entire process with prompt communication and provided detailed pictures with explanations and suggested repairs that needed to be performed on the vehicle. Honest and ethical auto shops are hard to find these days, especially in the Boulder area.Their prices are reasonable and the customer experience is top notch! If you are looking for quality automotive care please look no further than The Shop in Boulder!

Harry, thank you for the fantastic review. We're glad Tanner, Trey, Jaxson, and the team took great care of your Tundra. Keeping our customers informed with detailed inspections, photos, and clear explanations is an important part of how we approach auto repair, so it's especially rewarding to hear that stood out to you. We truly appreciate your trust and look forward to helping keep your Tundra in great shape for years to come.

- The Shop Automotive LLC
5

Super friendly and knowledgeable. Always happy bringing my rig here.

Tez, thank you for the great review. We're glad Tanner, Breck, and the team could get your Sprinter maintenance completed and have you back on the road quickly. We know downtime matters, especially when you're traveling, so it's great to hear you enjoy bringing your van to us. We appreciate your trust and look forward to seeing you again.

- The Shop Automotive LLC
5

The Shop was so helpful. I was looking to buy a new car and they gave it such a thorough inspection. They will definitely be getting my business again.

Hannah, thank you for the great review. We're glad Tanner, Trey, and the team could provide a thorough pre purchase inspection and answer all of your questions. Helping our customers understand exactly what they're looking at is one of the most important services we provide. We appreciate your trust and look forward to seeing you again.

- The Shop Automotive LLC
5

I called the Shop Automotive to do a pre-purchase inspection on a Sprinter van that I was looking to buy and they were the only shop in town that were able to schedule a next day appointment. They did a comprehensive inspection completely for free and the turnaround time was around 2-3 hours. They gave me a full verbal rundown of the van, and helped me make a decision about buying it. It was honestly the most pleasant and helpful experience I’ve ever had at a mechanic or auto shop. They answered all of my questions, and made me feel really comfortable about my decision to not purchase the van. (They also propagate little plants in their shop and gave me a plant baby🌱) 10/10

Remy, thank you for the incredible review. We're glad Tanner, Breck, and the team could help you make an informed decision about the Sprinter. Sometimes the best service we can provide is giving someone the information they need to move forward with confidence, whatever that decision may be. We hope you're enjoying the new plant, and if we can help with your current or future Sprinter, we're always here.

- The Shop Automotive LLC