Boulder Auto Repair

These guys are great! Know how meets awesome customer service i is s a great description of them!

This shop has the trifecta, Clear and frequent communication about the timeline, status and nature of the repairs. Thorough inspections with honest and well explained information about the severity of needed repairs. And of course the quality of the repairs which is absolutely top notch!

I couldn’t find a shop in Denver that had an appointment to service my Sprinter and diagnose it’s check engine light because they were booked solid for months. So I drove all the way out to Boulder because this shop came highly recommended and could get me in in a reasonable time. I’m very glad I did. The work they performed was top notch, fairly priced (yes it’s slightly expensive but that’s what you sign up for when you buy German!) They were incredibly honest and transparent and were able to give advice on what repairs should be done right away and which could wait. They kept me constantly updated and even finished it before they said they would and then offered to come in when the shop was closed for me to pick up. I highly recommend this shop!

Great service and follow up. Offered advice on fluid change they felt would be better economically for me than them performing. Solid service and advice. Thanks.

These guys know their way around a Sprinter. Incredibly thorough, proactive, and timely.

The Shop Automotive provided prompt and excellent service. I would highly recommend them for working on your MB Sprinter.

It bums me out to write this, because I really wanted to like these guys. I showed up at the shop with a communication issue that they immediately and confidently said they could fix. A week later I had a $2000 estimate for fixing the issue and needed maintenance. After picking up the van which in their words was ready to drive to Alaska we headed out and didn't even make it two hours before the problem reared its ugly head again. We returned to the shop for another $1000 in diagnostic repairs and they assured me again that the problem was fixed. This time we made it 4 hours before it happened again. Upon returning to the shop for a third time, they basically told me they could not fix the issue and did not offer a refund for failing to provide a service. I am sure they can perform routine maintenance but I wouldn't suggest them for much more than that for any sprinter service unless you want to waste a bunch of time and money.

Purchased an unfitted sprinter that rode like the back of an army duce and a half. My passengers said they hurt after even short rides. The Shop Automotive was referred by a local van upfitter for suspension work. Working with Patton, and he was very professional and knowledgeable. Had the vehicle weighed and found we were within 1000lb of max weight. Set a plan to lift the vehicle, replace shocks, springs and sway bar. Vehicle now rides more like a sedan than a truck at a reasonable price (in my opinion). They were timely, did a lot of work to get material in short notice, professionally and expeditiously handled wrong parts from Mfg, and compressed the turn around time at my last minute request. I can't speak more highly of them and will use them again myself! I don't write a lot of on-line reviews but their product was exceptional and I think sharing real and positive experiences is important.

I came in confused about my "three starts" countdown on my 2014 Sprinter. Dealership appointments were backed up four months with no explanation. Jason and Jason clarified the DEF modification program that Mercedes has to satisfy anEPA suit, and advised me how to proceed. I was back on the road the next day! They did preventive maintenance and now the Sprinter is in top shape. I'm an exuberant camper!

Excellent, quite knowledgeable. Highly recommended.