Boulder Auto Repair

It bums me out to write this, because I really wanted to like these guys. I showed up at the shop with a communication issue that they immediately and confidently said they could fix. A week later I had a $2000 estimate for fixing the issue and needed maintenance. After picking up the van which in their words was ready to drive to Alaska we headed out and didn't even make it two hours before the problem reared its ugly head again. We returned to the shop for another $1000 in diagnostic repairs and they assured me again that the problem was fixed. This time we made it 4 hours before it happened again. Upon returning to the shop for a third time, they basically told me they could not fix the issue and did not offer a refund for failing to provide a service. I am sure they can perform routine maintenance but I wouldn't suggest them for much more than that for any sprinter service unless you want to waste a bunch of time and money.

Purchased an unfitted sprinter that rode like the back of an army duce and a half. My passengers said they hurt after even short rides. The Shop Automotive was referred by a local van upfitter for suspension work. Working with Patton, and he was very professional and knowledgeable. Had the vehicle weighed and found we were within 1000lb of max weight. Set a plan to lift the vehicle, replace shocks, springs and sway bar. Vehicle now rides more like a sedan than a truck at a reasonable price (in my opinion). They were timely, did a lot of work to get material in short notice, professionally and expeditiously handled wrong parts from Mfg, and compressed the turn around time at my last minute request. I can't speak more highly of them and will use them again myself! I don't write a lot of on-line reviews but their product was exceptional and I think sharing real and positive experiences is important.

I came in confused about my "three starts" countdown on my 2014 Sprinter. Dealership appointments were backed up four months with no explanation. Jason and Jason clarified the DEF modification program that Mercedes has to satisfy anEPA suit, and advised me how to proceed. I was back on the road the next day! They did preventive maintenance and now the Sprinter is in top shape. I'm an exuberant camper!

Excellent, quite knowledgeable. Highly recommended.

They did an excellent job of explaining. Work that needed to be done now and should be done in the future. Pricing was fair, and service was great.

I read previous reviews regarding The Shop Automotive and they appeared to be very positive. I made an appointment for the 'check engine' light on my Sprinter RV and asked them to look at my front brakes. Everything appeared promising but after three days the mechanic told me they couldn't fix the check engine light issue. They did determine there was a problem with the DEF tank heater or sensors. It was either too hard to get to or they didn't have the time or resources to make the repairs. The bottom line is that I left with shop with new front brakes pads but with the 'check engine' light still on. And I still need to find a shop who can do the necessary repairs to the DEF tank heater.

The team at The Shop is awesome! We took our 2014 Sprinter van to them as we noticed that our front tires weren’t wearing evenly. They got us in quickly, were very transparent about the issue and then fixed up our van faster than they estimated. Our van now runs better than ever! This team knows what they are doing! I am SO happy that we found them.

As usual, the Shop staff were great, honest, and got the job done. It's refreshing when you go in to get car repairs and the staff understands the costumer's goals (keeping an old beater on the road in this case) and doesn't try to upsell you on service that is beyond the realistic outcome for the client.

The Shop has been great to work with. They have done a good job on my 4runner, but beyond the quality of work their communication has been excellent and they have been really helpful trying to overcome lead times and supply chain issues during the pandemic.

Great job as always.