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5

I LOVE Shop Automotive. After struggling for a few years to even just get service from the dealer, these guys came to the rescue. Fast, expert service, excellent value pricing. Everyone from Piper at the front desk to the expert mechanics who do the repairs and service - attentive, quality, friendly service. I love my van and they keep us on the road.

5

The Shop was prompt and quick in getting everything done, maintenance and some replacements. I have used them for years and very happy with their Sprinter service and expertise.

5

Propt, friendly, thorough, knowledgeable!

5

They have taken very good care of our Sprinter van - very thorough and professional. All work has been done in a very timely manner and they have kept me informed of all issues as soon as they are found, as well as identifying anticipated future issues to be addressed.

5

5

Jason and the team at The Shop are first rate. Wonderful communicators and excellent service all around. Am happy to have found them and will definitely be a repeat customer.

5

The Shop has been a great resource for me. They have a lot of experience with MB Sprinters and I'm confident in their work. They have gone above and beyond to accommodate for a difficult situation I was put into. Great job, Jason, Piper!

5

Great service and great prices!!!!!

1

I really don’t like to leave negative reviews but I believe this is important information when choosing a mechanic to trust and keep your car running smoothly. My partner brought her car into The Shop Boulder based on my recommendation. We are new to the area, and we both needed service done on our cars after a long road trip. The reviews looked good and the website seemed like they were a shop to align with. We dropped her car off for an oil change, a slight suspension creak over bumps, and lukewarm ac. Upon receiving the call that the work had been completed, the shop proceeded to tell my partner that her 2017 RAV4 with 65k miles was severely corroded and should be retired soon. She was told that it was not worth trying to track down any issues with her suspension and that she should just trade the car in. Having this interaction as a first interaction with a new customer is wild to me. My partner and I take very good care of the cars we drive and do so with an open check book. We are from NY where they salt the roads. There is not much you can do about a bit of rust. Having worked on cars and in the industry for over 10 years, to say this car should be retired soon because of corrosion is insulting. To say that it’s not even worth trying to fix an issue because of this corrosion is plain lazy. I’ve attached a picture of the Toyota’s undercarriage so this is not without context. This was taken in the shops parking lot while picking it up, fresh off of a cross country road trip. If you have worked on any amount of cars from places outside of Boulder, you can recognize our frustration in these comments. We ended up paying for an oil change and an AC diagnostic and recharge, which was completed. We had informed the shop, a previous shop had completed a recharge just a month earlier. We were told that there was nothing wrong with the car’s AC after the recharge. Welp, you guessed it, the AC still blows lukewarm, so we not only paid for a lazy diag, we received no solution. Bottom line, if your car isn’t showroom clean, they don’t think your business is worth it. Take your car elsewhere.

5

Thank you for my 100,000 mi Sprinter service. I was scheduled nearly within 9 days & completion was a day of my time. The whole team from your scheduling to your pro-tech completion at The Shop has a personal approach, readily informing you of newly-found patterns-of-wear experienced by their expansive Sprinter customer base. The preventative measures I take to eliminate those surprises of patterns-of-wear is the type of increased protection I choose to investment in. The Shop and their Sprinter-community is a resource that expands customer-awareness, ……a resource I find invaluable! Never looking back to a dealership of close to 3 years now.