These guys are great! Everyone there is super friendly and knowledgeable, and after my experience The Shop is the only place I’d recommend. My ancient Ford Focus had been without heat in the cabin for about 6 mostly-freezing months, and instead would blow cool-to-lukewarm air. Google said it probably needed a new thermostat. I wasted my time taking my car to two other places in town, one of which told me the thermostat was fine and the other said that they couldn’t find any issues. Took my car to The Shop a few weeks ago and Jason was able to quickly diagnose the problem. Guess what? Needed a new thermostat. Now the heat works perfectly, problem solved. Wish I had just taken my car here in the first place! Jason also recommended that two of the engine mounts be replaced, but it turned out that only one needed replacing. I really appreciated the honesty, since there's no way I would have known the difference, and they could have easily made a few more bucks by replacing both. And now my car doesn’t vibrate like it’s about to explode, yay! I’ll definitely be coming back.